Returns & Exchanges Policy
Please review our policy carefully before making a purchase. Your satisfaction is important to us, and we want to ensure a clear and smooth process.
Returns for Original Artwork
We want you to be completely confident in your purchase of original art. We offer a **7-day trial period** for all original artwork. If you are not satisfied with your purchase, you may return the item within 7 days of delivery for a full refund of the artwork's purchase price.
Please note the following conditions for returns:
- You must contact us using our contact form within 7 days of delivery to initiate a return.
- The artwork must be returned in its original condition and original packaging.
- The buyer is responsible for all return shipping costs, including insurance. It is highly recommended that you use a trackable shipping service and purchase insurance, as we are not responsible for returned items that are lost or damaged in transit.
- Once the artwork is received and inspected to be in its original condition, we will issue a full refund to your original payment method.
Returns for Print-on-Demand Items
Our prints, t-shirts, and other merchandise are created on a print-on-demand basis by our trusted partners. As a result, returns and exchanges are subject to the policies of the specific provider that fulfilled your order.
Please refer to the following links for their full return policies:
- Teemill: Teemill Returns Policy
- Gelato: Gelato Returns Policy
- Printify: Printify Shipping & Returns Policy
If you have an issue with your print-on-demand order, please contact the provider directly using the information provided on their site. We are happy to assist you in communicating with the provider to resolve the issue if needed.
Damaged or Lost Items
We take every precaution to ensure your order arrives safely. However, in the unlikely event that your package is damaged during transit or lost by the carrier, we are here to help.
- Original Artwork: If your original artwork arrives damaged, please contact us using our contact form within 7 days of delivery**. To assist us in filing a claim with the carrier and processing a resolution for you, please include the following:
- High-quality photos of the damaged artwork from multiple angles.
- Clear photos of the damaged packaging, including the box and all packing materials.
- Your order number.
- Print-on-Demand Items: If your print-on-demand item arrives damaged or you received the wrong item, please contact the provider directly as they handle production and shipping. They will assist with a replacement or refund according to their policies. We are always available to help facilitate communication if you need it.
We are not responsible for packages that are lost or stolen after they are confirmed as delivered to the provided address.